Accessibility Statement

Crossdeira Madeira is committed to ensuring digital accessibility for all guests, including people with disabilities. We continually improve the user experience of our website and physical property, and we apply the relevant accessibility standards required under Portuguese and EU law.

1. Website accessability

• The crossdeira.com website has been designed to follow WCAG 2.1 Level AA guidelines, as recommended by the European Union.

• We aim to provide:

  • Text alternatives for non-text content,

  • Compatibility with screen readers,

  • Clear navigation and structured headings,

  • High-contrast color combinations (terracotta, natural green, and white) aligned with our brand identity,

  • Multilingual content (English, German, Portuguese, and Spanish) to ensure inclusive access.

If you encounter any accessibility barriers on our website, please contact us at [Insert Contact Email], and we will work to provide the information in an accessible format.

2. Physical Accessibility at Crossdeira

Crossdeira is designed with inclusivity in mind, ensuring that all guests can enjoy their stay and activities:

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• The first floor of the villa is wheelchair-accessible, including bedroom, bathroom, kitchen, and living areas.

• Accessible pathways and entrances allow easy access to indoor and outdoor areas.

• Fitness and wellness activities are designed to be adaptable, so guests with different mobility levels can participate.

• Our team is available to assist with specific accessibility needs upon request.

3. Commitment to Improvement

We recognize that accessibility is an ongoing effort. We are committed to regularly reviewing our website and facilities to improve accessibility for all.

4. Feedback & Contact

We welcome feedback on the accessibility of Crossdeira:

• Email: info@crossdeira.com

• Phone: +351 9322 224 333

We aim to respond to accessibility feedback within 15 working days, as required by Portuguese legislation (Decreto-Lei n.º 83/2018).