Frequently Asked Questions

Crossdeira can accommodate up to 9 guests.

The villa has four bedrooms with the following sleeping configuration:

• 3 bedrooms with 180 cm double beds
• 1 bedroom with a 140 cm double bed
• 1 additional 90 cm single bed

This setup works particularly well for families and groups travelling together.

Yes.

When you book Crossdeira, the villa and its facilities are exclusively for your group.

This includes:

• The villa
• Swimming pool
• Garden
• Terraces
• Outdoor fitness area
• Indoor gym
• Barbecue area
• Parking

There are no shared guest areas.

Yes.

Crossdeira is well suited for families and offers plenty of indoor and outdoor space.

As with most villas, children should be supervised around the pool, stairs, balconies and fitness equipment.

Partially.

There is a ground-level bedroom with a private bathroom, and parts of the property are accessible without stairs.

However, the villa has several levels, so some areas require the use of stairs.

Please contact us before booking if you have specific accessibility requirements.

Yes.

The villa has air conditioning, and the units can also be used for heating during cooler days.

Madeira generally has a mild climate throughout the year.

Yes.

We provide:

• Bed linen
• Bath towels
• Pool towels

Yes.

The kitchen is fully equipped for everyday cooking and longer stays, with cookware, crockery, glasses and kitchen utensils.

It is also suitable for private-chef experiences.

Yes.

There is private parking for up to three cars on the property.

Larger vehicles, including seven-seaters, can normally be accommodated.

The access is relatively steep, which is common in Madeira, and we generally recommend reversing into the parking area.

We strongly recommend one.

Crossdeira is located in Arco da Calheta, and a rental car gives you the most flexibility to explore beaches, hiking areas, viewpoints, restaurants and the rest of Madeira.

Supermarkets are approximately 5 minutes away by car.

Restaurants, cafés and Calheta Marina are also only a short drive away.

Our management team is happy to recommend restaurants depending on your preferences.

Standard times are:

• Check-in: from 16:00
• Check-out: by 10:00

Earlier check-in or later check-out may be possible depending on other reservations and the cleaning schedule.

The accommodation price includes normal use of the villa and its facilities.

Cleaning fees and applicable tourist taxes are normally shown directly during the booking process.

Optional services such as private chefs, drivers, tours, yoga, massages or other experiences are charged separately.

We always confirm prices before arranging anything for you.

Crossdeira is located in a residential area.

Occasional construction or maintenance can take place nearby, so complete absence of external noise cannot be guaranteed.

If we are aware of significant works immediately around the property, we will inform guests whenever possible.

Yes, that is what it was built for.

Up to 9 guests share a private indoor and outdoor gym, a pool, terraces and a large living area, so small teams, training groups and business partners can train, work and recover in one place. Fast Wi-Fi and desk space are available, and our concierge can add personal training, yoga or a private chef.

Funchal is about 30 minutes by car and Madeira Airport (FNC) about 40–45 minutes. Calheta beach and marina are roughly 10 minutes away; supermarkets and restaurants about 5 minutes.

We can arrange private airport transfers for your group.

Yes. You can check availability and book directly on this website, no platform account needed. The same villa is also listed on Airbnb.

Direct bookings are handled by our own team, which makes special requests, longer stays and concierge planning easier to arrange.

Yes.

Crossdeira has a large private outdoor swimming pool exclusively for guests.

The pool is not heated as standard.

Pool heating is therefore not included in the booking price.

The pool is approximately:

• 1.10 m at the shallow end
• 1.90 m at the deepest point

The pool is intended for swimmers only.

Guests who are not confident swimmers should not use the pool without appropriate supervision or assistance.

Children must always be supervised by a responsible adult.

Yes.

Use of the swimming pool is at the guest's own risk.

Guests are responsible for assessing their own swimming ability and for supervising children or other persons who may require assistance.

Crossdeira does not provide a lifeguard.

No.

The pool is not separately fenced.

Children should therefore always be supervised around the pool area.

Yes.

The swimming pool has a pool cover.

The cover provides additional protection when the pool is not in use but does not replace adult supervision.

Yes.

Pool towels are provided for all guests.

Yes.

Crossdeira has both a private indoor gym and an outdoor fitness area.

Both are exclusively available to guests staying at the villa.

Yes.

Use of the gym, fitness equipment and training areas is entirely at the guest's own risk.

Guests are responsible for using equipment correctly and according to their own fitness level, experience and physical condition.

Crossdeira does not accept responsibility for injuries resulting from improper use, overexertion or exercises performed without appropriate knowledge or supervision.

Yes.

The fitness areas are well suited for Cross-Training, functional fitness, HYROX-style and ATHX-style workouts.

Guests should only perform exercises they are familiar with and capable of carrying out safely.

Children should not use the gym or fitness equipment unsupervised.

Any use by minors must be under the direct supervision and responsibility of an adult.

Yes.

We can arrange private personal training, functional fitness or Cross-Training sessions directly at Crossdeira, subject to trainer availability.

Training can also be adapted towards HYROX or ATHX-style conditioning, depending on your goals and the available coach.

Yes.

Private yoga sessions can be arranged directly at the villa.

Sessions can be adapted to your group and may include Hatha Yoga, Yin Yoga, meditation or breathwork.

Yes.

Subject to availability, we can arrange a massage therapist to come directly to Crossdeira.

Yes.

Our Crossdeira Management team can act as your local concierge before and during your stay.

We can help organise:

• Airport transfers
• Private drivers
• Private island tours
• Boat trips
• Whale and dolphin watching
• Canyoning
• Coasteering
• Hiking
• Yoga
• Personal training
• Private chefs
• Wine tasting
• Golf
• Padel
• Paragliding
• Massages
• Restaurant recommendations

Yes.

If you tell us your travel dates, group size and interests, we can suggest an itinerary for your stay.

For autumn and winter stays, we normally keep some flexibility because weather conditions can affect boat trips and outdoor activities.

Yes.

We can arrange private airport transfers for your group.

Transfers for larger groups can also be organised.

Yes.

We can arrange drivers for:

• Airport transfers
• Restaurant transfers
• Half-day tours
• Full-day tours
• Individual trips around Madeira

Yes.

We work with local guides and drivers who can create personalised half-day or full-day tours.

Tours can be adapted around your interests, including viewpoints, villages, waterfalls, natural pools, local food and mountain landscapes.

Yes.

Private boat trips can be arranged from the Calheta area.

Options can include short trips, half-day experiences and sunset cruises.

Food, drinks, swimming and snorkelling can also be arranged depending on the boat and conditions.

Yes.

We can help arrange both private and shared marine wildlife excursions.

Yes.

Both canyoning and coasteering can be arranged with experienced local operators.

Different difficulty levels are available depending on your experience and fitness level.

Yes.

We can recommend hiking and levada routes depending on your fitness level, group size, children's ages, preferred duration and weather.

Guided hikes can also be arranged.

Yes.

We work with private chefs who can cook directly at the villa.

Options can include breakfast, lunch and private multi-course dinners.

Vegetarian and other dietary preferences can normally be accommodated.

Yes.

We can arrange wine-tasting experiences, including vineyard visits and transport.

Yes.

Padel courts are available nearby, and golf courses are approximately 30–40 minutes away.

We can help with recommendations and bookings.

Yes.

Paragliding can be arranged through local specialist operators, subject to weather conditions.

We recommend booking private experiences in advance, especially private chefs, boat trips, yoga, private tours and drivers.

Some weather-dependent activities may still need to be adjusted closer to the date.

No.

Our concierge service is completely optional.

You are welcome to organise your own activities, but we are happy to help if you want local recommendations or support with bookings.